Usage and Privacy Policy

This policy governs the Automated License Plate Recognition System (“ALPR System” or “System”) operated by the Company, and applies to our employees, customers, and camera affiliates who have access to or use our System. Our ALPR System is a searchable computerized database resulting from the operation of one or more mobile or fixed cameras combined with computer algorithms to read and convert images of registration plates and the characters they contain into computer-readable data. The information contained in the System (“LPR Data”) includes images of license plates, plus the date, time, and location when the images were collected, and the license plate characters and numbers associated with the image. The images stored in the System are collected from areas visible to the public where there is no reasonable expectation of privacy. The collection and dissemination of the information contained in the System is protected activity under the First Amendment to the US Constitution. Moreover, LPR Data stored in our System does not include any personally identifying information (“PII”), or information which relates the license plate image to the driver or registered owner of a vehicle. PII contained in vehicle registration information is protected by federal law (Driver’s Privacy Protection Act, Title 18, US Code, Section 2721 et seq.) and state laws. Law enforcement and other users may have access to vehicle registration information, and other sources of PII, which they may correlate with LPR Data stored in the System to create vehicle hot lists in accordance with the above referenced federal law. All hot list fields other than the license plate number itself are encrypted to protect any PII that may exist in these hot lists.

a) Use and Collection of LPR Data

The Company authorizes collection of LPR Data for the use of the Company and its customers consistent with this policy. The Company does NOT make the ALPR System or data it contains available to individuals for personal, non-commercial purposes. However, the Company will share the collected data:

You acknowledge and agree that we cannot be held liable for the actions or omissions of any party with whom we share your information, and such information will be governed by such parties’ policies, procedures, and practices.

b) Users and Training

All employees of the Company are authorized to use the ALPR System to demonstrate the System to customers, or potential customers, provide customer support, or collect data for purposes authorized by this policy. All independent contractors of the Company are authorized to use the ALPR System for purposes consistent with their underlying contract with the Company and this policy.

All authorized employees and independent contractors that collect LPR Data are required to read and understand any documents (e.g., the operational manual for the specific camera type) necessary to successfully operate a camera. Additionally, all authorized employees and independent contractors that collect LPR Data are required to read and understand “Know Your Rights: Photographers” published by the American Civil Liberties Union (ACLU) located at: (July 2014).

c) Monitoring and Compliance

The Company is not aware of any individual privacy interest applicable to the anonymous LPR Data contained in the System, however, because the Company considers LPR Data a valuable asset of the Company, we maintain usage logs, and periodically audit such logs, to ensure the security of our data assets and compliance with this policy. The usage logs include the following information:

  1. The date and time LPR Data is accessed.
  2. The IP address from which the LPR Data is accessed.
  3. The license plate number or other data elements used to query the System.
  4. The username of the person who accessed the information and, as applicable, the organization or entity with whom the person is affiliated.
  5. The purpose for accessing the information.

d) Sale, Sharing or Transfer of LPR Data

The Company licenses our commercially collected LPR Data to customers for the authorized uses set forth in Section A of this policy. The Company shares the results of specific queries for use by its customers consistent with this policy and pursuant to the customer’s license agreement. Through an affiliate subsidiary of our parent Company, the Company collects data for commercial purposes and does not collect data on behalf of law enforcement agencies.

e) Custodian or Owner of the ALPR System

The Company is the custodian and owner of the ALPR System and is responsible for implementing this policy.

f) Accuracy of LPR Data

The collection of LPR Data is automated so that the license plate images, and the details of when they are collected, are included in the System without review, along with the computer translation of the license plate number. Although very infrequent, the license plate translation is sometimes inaccurate or incomplete. To avoid mistaken use of LPR Data the Company employs staff to verify the computer translation before taking any action as a result of LPR Data. The Company corrects mistaken translation and other database errors when identified.

g) Retention

The Company retains LPR Data if it has commercial value. The Company periodically evaluates the use of historical LPR Data to determine if the cost to maintain the data exceeds its value.

h) Revisions of Usage and Privacy Policy

The Company reserves the right to revise this policy at any point in the future and such changes will be retroactively applicable to data collected prior to any revision of this policy.

i) Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Professional Parking Management believes strongly in an individual’s right to privacy. This policy summarizes what personally identifiable information we may collect on this website, and how we may use this information. This commitment reflects the value we place on earning and keeping the trust of our employees, customers, business partners and others who share their personal information with us.

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